{"package_name":"com.dolby.daxservice","label":"Dolby","device_count":18,"observation_count":42,"user_facing_count":0,"first_seen":"2025-05-15T11:09:01Z","last_seen":"2026-10-25T04:45:21Z","guidance":{"summary":"Shown on the device as \"Dolby\" (one observation records the label \"daxService\"), this is a system package with no launcher icon. Despite the Dolby package name, every signer recorded for it in our sample is a device maker's OEM key that also signs the Android framework, a platform-level key: Motorola keys on moto g, edge and ThinkPhone devices and a Lenovo key on a Lenovo tablet. That indicates it ships as part of the OEM firmware rather than as a separately published Dolby app.\n\nIts name and label point to Dolby audio processing. Motorola's support page for the moto g15 (one of the models in our sample) describes a Dolby Atmos feature with Smart audio, Spatial audio and preset profiles, an equaliser, Surround virtualiser and Volume leveller, controlled from a Dolby Atmos quick settings tile and Settings \u003e Sound \u0026 vibration \u003e Dolby Atmos. That page does not name this package, so treating it as the service behind that feature is an inference from its name and label, and no Dolby or Motorola description of the package itself was found.\n\nVersion note: in our sample it appears on Lenovo and Motorola devices running Android 11 through 16, signed by six different OEM keys, and this site's roll-up records version strings as different as \"15\" and \"06.04.00\". Those figures do not establish what changed between builds, and no change in its role across Android versions could be sourced.\n\nFor Android Enterprise, EMM and kiosk use, no enrolment or management role is identified in the sources cited here. If the inference above holds, disabling it would be expected to affect Dolby audio processing, which may matter on media, signage or conferencing deployments where audio quality is noticeable. Motorola documents a supported way to turn Dolby Atmos off in Settings, which is the safer route if consistent unprocessed audio is the goal. Test on the target model before disabling the package itself.","safe_to_disable":"caution","sources":[{"title":"Enhance sound - moto g15 - Motorola Support","url":"https://help.motorola.com/hc/3515/15/global/en-us/CGT2004075043.html"},{"title":"Package provenance for com.dolby.daxservice - Android System App Database","url":"https://sysapps.bayton.org/api/packages/com.dolby.daxservice"}],"last_verified":"2026-10-15T00:00:00Z"},"labels":[{"label":"Dolby","locale":"en-us","count":17},{"label":"Dolby","locale":"de-at","count":10},{"label":"Dolby","locale":"en-gb","count":6},{"label":"Dolby","locale":"en","count":5},{"label":"Dolby","locale":"en-GB","count":3},{"label":"Dolby","locale":"en-mt","count":3},{"label":"Dolby","locale":"es-us","count":3},{"label":"Dolby","locale":"","count":1},{"label":"Dolby","locale":"en-BD","count":1},{"label":"Dolby","locale":"en-US","count":1},{"label":"Dolby","locale":"en-bd","count":1},{"label":"daxService","locale":"en-gb","count":1}],"seen_on_pagination":{"paging_mode":"complete","limit":18,"offset":0,"has_more":false,"next_offset":null,"after":null,"next_after":null,"total":18},"seen_on":[{"device_id":106,"make":"LENOVO","model":"Lenovo TB-7306F","os_api":"30","observation_count":1,"user_facing_count":0,"last_seen":"2025-07-19T15:27:54Z"},{"device_id":28,"make":"LENOVO","model":"Lenovo TB-X6C6NBF","os_api":"31","observation_count":1,"user_facing_count":0,"last_seen":"2025-05-15T11:09:01Z"},{"device_id":49,"make":"LENOVO","model":"TB132FU","os_api":"34","observation_count":1,"user_facing_count":0,"last_seen":"2025-06-16T12:51:33Z"},{"device_id":179,"make":"Lenovo","model":"TB328FU","os_api":"31","observation_count":1,"user_facing_count":0,"last_seen":"2025-09-15T13:23:53Z"},{"device_id":334,"make":"LENOVO","model":"TB352FU","os_api":"35","observation_count":1,"user_facing_count":0,"last_seen":"2026-10-19T14:29:11Z","provenance":{"classification":"oem","vendor":"LENOVO","sha256":"564ad1edeb43af8005176c0011a6f964db8d83be49715ab8a74bd5c2130c3cdb"}},{"device_id":50,"make":"LENOVO","model":"TB570FU","os_api":"35","observation_count":1,"user_facing_count":0,"last_seen":"2025-06-17T00:02:58Z"},{"device_id":270,"make":"motorola","model":"moto g - 2025","os_api":"36","observation_count":2,"user_facing_count":0,"last_seen":"2026-10-25T04:45:21Z","provenance":{"classification":"oem","vendor":"Motorola","sha256":"0dc1f3c5914ffa0e8493d35f1a20b15f4c93b91faac9e36027cd9de6fd58f2c4"}},{"device_id":217,"make":"motorola","model":"moto g05","os_api":"35","observation_count":2,"user_facing_count":0,"last_seen":"2026-04-15T10:34:13Z","provenance":{"classification":"oem","vendor":"Motorola","sha256":"a76a14ef10c381cb0278f75ff53e0c28ebf9d985857418fc076f56b6d805a829"}},{"device_id":283,"make":"motorola","model":"moto g06","os_api":"35","observation_count":2,"user_facing_count":0,"last_seen":"2026-03-03T01:34:03Z"},{"device_id":273,"make":"motorola","model":"moto g14","os_api":"33","observation_count":1,"user_facing_count":0,"last_seen":"2025-12-19T12:15:08Z","provenance":{"classification":"oem","vendor":"Motorola","sha256":"7afa30fe77fd0ef474da8ddbf85ff12f69c442076bb83a99184ec0229f155b22"}},{"device_id":231,"make":"motorola","model":"moto g15","os_api":"35","observation_count":10,"user_facing_count":0,"last_seen":"2025-11-27T12:45:18Z"},{"device_id":272,"make":"motorola","model":"moto g24","os_api":"34","observation_count":1,"user_facing_count":0,"last_seen":"2025-12-19T11:40:53Z","provenance":{"classification":"oem","vendor":"Motorola","sha256":"f9896a63b98ee6af5b898e039f7d21e8b54aa509ab449691885c67a1647b9aa1"}},{"device_id":166,"make":"motorola","model":"moto g34 5G","os_api":"34","observation_count":1,"user_facing_count":0,"last_seen":"2025-09-02T17:35:29Z"},{"device_id":149,"make":"motorola","model":"moto g85 5G","os_api":"34","observation_count":1,"user_facing_count":0,"last_seen":"2025-08-21T06:57:21Z"},{"device_id":117,"make":"motorola","model":"motorola edge 50 fusion","os_api":"35","observation_count":12,"user_facing_count":0,"last_seen":"2026-06-09T01:11:42Z","provenance":{"classification":"oem","vendor":"Motorola","sha256":"323247169130718b64206bd969872682c388ba38ff065113251abc495ecf371b"}},{"device_id":204,"make":"motorola","model":"motorola edge 50 fusion","os_api":"36","observation_count":2,"user_facing_count":0,"last_seen":"2026-07-01T13:55:22Z","provenance":{"classification":"oem","vendor":"Motorola","sha256":"323247169130718b64206bd969872682c388ba38ff065113251abc495ecf371b"}},{"device_id":192,"make":"motorola","model":"ThinkPhone by motorola","os_api":"34","observation_count":1,"user_facing_count":0,"last_seen":"2025-09-26T23:38:27Z"},{"device_id":200,"make":"motorola","model":"ThinkPhone by motorola","os_api":"35","observation_count":1,"user_facing_count":0,"last_seen":"2025-10-11T18:14:41Z"}],"intelligence":{"insights":["Signed by the device maker's own signing key (Motorola), so it is an OEM preinstall, but 6 different certificates appear across the fleet, so OEMs ship their own builds of it. It also signs the Android framework, so it is a platform-level key on its device(s). Inferred from the certificate appearing only on Motorola devices (136 packages, 394 observations).","Its largest observed manifest declares 16 permissions: 1 runtime (user-granted), 7 signature or system-level, 1 install-time and 7 vendor or uncatalogued.","Never reported as user-facing, so it runs as a background or system component rather than an app the user opens."],"device_profiles":7,"signer_count":6,"signer_consistent":false,"max_permission_count":16,"min_size_bytes":3271288,"max_size_bytes":3611724,"min_target_sdk":33,"max_target_sdk":36,"oldest_version":"15","newest_version":"06.04.00","has_third_party_preinstall":false,"genuine_third_party":false,"play_eligible_count":0,"signers":[{"sha256":"323247169130718b64206bd969872682c388ba38ff065113251abc495ecf371b","classification":"oem","vendor":"Motorola","observation_count":3,"makes":["motorola"],"signs_framework":true,"global_make_count":1,"global_package_count":136,"global_observation_count":394},{"sha256":"0dc1f3c5914ffa0e8493d35f1a20b15f4c93b91faac9e36027cd9de6fd58f2c4","classification":"oem","vendor":"Motorola","observation_count":2,"makes":["motorola"],"signs_framework":true,"global_make_count":1,"global_package_count":149,"global_observation_count":294},{"sha256":"7afa30fe77fd0ef474da8ddbf85ff12f69c442076bb83a99184ec0229f155b22","classification":"oem","vendor":"Motorola","observation_count":2,"makes":["motorola"],"signs_framework":true,"global_make_count":1,"global_package_count":72,"global_observation_count":144},{"sha256":"564ad1edeb43af8005176c0011a6f964db8d83be49715ab8a74bd5c2130c3cdb","classification":"oem","vendor":"LENOVO","observation_count":1,"makes":["LENOVO"],"signs_framework":true,"global_make_count":1,"global_package_count":146,"global_observation_count":146},{"sha256":"a76a14ef10c381cb0278f75ff53e0c28ebf9d985857418fc076f56b6d805a829","classification":"oem","vendor":"Motorola","observation_count":1,"makes":["motorola"],"signs_framework":true,"global_make_count":1,"global_package_count":102,"global_observation_count":102},{"sha256":"f9896a63b98ee6af5b898e039f7d21e8b54aa509ab449691885c67a1647b9aa1","classification":"oem","vendor":"Motorola","observation_count":1,"makes":["motorola"],"signs_framework":true,"global_make_count":1,"global_package_count":95,"global_observation_count":95}],"permissions":[{"permission":"android.permission.BLUETOOTH_CONNECT","description":"Allows the app to connect to paired Bluetooth devices","official":true},{"permission":"android.permission.BLUETOOTH_PRIVILEGED","description":"Signature or privileged system permission.","official":false},{"permission":"android.permission.INTERACT_ACROSS_USERS","description":"Signature or privileged system permission.","official":false},{"permission":"android.permission.INTERACT_ACROSS_USERS_FULL","description":"Signature-level system permission, for platform-signed apps.","official":false},{"permission":"android.permission.MANAGE_USERS","description":"Signature or privileged system permission.","official":false},{"permission":"android.permission.MODIFY_AUDIO_SETTINGS","description":"Allows the app to modify global audio settings such as volume and which speaker is used for output.","official":true},{"permission":"android.permission.MODIFY_AUDIO_SETTINGS_PRIVILEGED","description":"Signature or privileged system permission.","official":false},{"permission":"android.permission.MODIFY_DEFAULT_AUDIO_EFFECTS","description":"Signature or privileged system permission.","official":false},{"permission":"android.permission.QUERY_AUDIO_STATE","description":"Signature-level system permission, for platform-signed apps.","official":false},{"permission":"com.dolby.daxservice.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION","official":false},{"permission":"com.dolby.permission.CQA_UPDATE_STATE","official":false},{"permission":"com.dolby.permission.DAXSERVICE","official":false},{"permission":"com.dolby.permission.DOLBY_UPDATE_BROADCAST","official":false},{"permission":"com.dolby.permission.SEND_TUNING_FILE","official":false},{"permission":"com.motorola.gamemode.permission.LAUNCH_GAMEMODE","official":false},{"permission":"com.motorola.motobuds.permission.CONNECTION_STATE","official":false}]},"previews":{"labels":{"kind":"preview","limit":60,"total":12,"truncated":false,"collection_url":"/api/packages/com.dolby.daxservice/labels"}},"collections":{"labels":"/api/packages/com.dolby.daxservice/labels","seen_on":"/api/packages/com.dolby.daxservice/seen_on"}}
