Package
com.hmdglobal.support
My Device
Package intelligence
Observed signing, permission, version and size signals from contributing devices - descriptive of that sample, not a verdict. These come from the v2 Package Search sync, which not every device has contributed to yet, so for some packages this detail is partial or not present at all.
- Signed by the device maker's own signing key (HMD Global), so it is an OEM preinstall.
- Its largest observed manifest declares 31 permissions: 9 runtime (user-granted), 2 signature or system-level, 14 install-time and 6 vendor or uncatalogued.
- Reported as an updated system app on 1 of 1 profiles - a newer build is installed over the one in the system image there.
Declared permissions (31)
Largest permission set observed for this package. Text is Android's own published description where one exists; platform permissions Android does not document show their granted protection level (in grey) instead; vendor or unknown constants show the name only.
| Permission | Description |
|---|---|
ACCESS_ADSERVICES_AD_ID |
- |
ACCESS_ADSERVICES_ATTRIBUTION |
- |
ACCESS_COARSE_LOCATION |
This app can get your approximate location from location services while the app is in use. Location services for your device must be turned on for the app to get location. |
ACCESS_FINE_LOCATION |
This app can get your precise location from location services while the app is in use. Location services for your device must be turned on for the app to get location. This may increase battery usage. |
ACCESS_NETWORK_STATE |
Allows the app to view information about network connections such as which networks exist and are connected. |
ACCESS_WIFI_STATE |
Allows the app to view information about Wi-Fi networking, such as whether Wi-Fi is enabled and name of connected Wi-Fi devices. |
BLUETOOTH |
Allows the app to view the configuration of the Bluetooth on the phone, and to make and accept connections with paired devices. |
BLUETOOTH_ADMIN |
Allows the app to configure the local Bluetooth phone, and to discover and pair with remote devices. |
BLUETOOTH_CONNECT |
Allows the app to connect to paired Bluetooth devices |
BLUETOOTH_SCAN |
Allows the app to discover and pair nearby Bluetooth devices |
CAMERA |
This app can take pictures and record videos using the camera while the app is in use. |
CHANGE_WIFI_STATE |
Allows the app to connect to and disconnect from Wi-Fi access points and to make changes to device configuration for Wi-Fi networks. |
FOREGROUND_SERVICE |
Allows the app to make use of foreground services. |
FOREGROUND_SERVICE_DATA_SYNC |
Allows the app to make use of foreground services with the type "dataSync" |
INTERNET |
Allows the app to create network sockets and use custom network protocols. The browser and other applications provide means to send data to the internet, so this permission is not required to send data to the internet. |
NFC |
Allows the app to communicate with Near Field Communication (NFC) tags, cards, and readers. |
PACKAGE_USAGE_STATS |
Signature or privileged system permission. |
POST_NOTIFICATIONS |
Allows the app to show notifications |
READ_EXTERNAL_STORAGE |
Allows the app to read the contents of your shared storage. |
READ_PHONE_STATE |
Allows the app to access the phone features of the device. This permission allows the app to determine the phone number and device IDs, whether a call is active, and the remote number connected by a call. |
RECEIVE_BOOT_COMPLETED |
Allows the app to have itself started as soon as the system has finished booting. This can make it take longer to start the phone and allow the app to slow down the overall phone by always running. |
RECORD_AUDIO |
This app can record audio using the microphone while the app is in use. |
USE_BIOMETRIC |
Allows the app to use biometric hardware for authentication |
USE_FINGERPRINT |
Allows the app to use fingerprint hardware for authentication |
VIBRATE |
Allows the app to control the vibrator. |
WAKE_LOCK |
Allows the app to prevent the phone from going to sleep. |
WRITE_SETTINGS |
Allows the app to modify the system's settings data. Malicious apps may corrupt your system's configuration. |
com.google.android.c2dm.permission.RECEIVE |
- |
com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE |
- |
com.google.android.gms.permission.AD_ID |
- |
com.hmdglobal.support.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION |
- |
Manage on devices
ADB commands for this package (the inverse of each is included so you can undo). Run from an authorised shell or wire the equivalent into your DPC. Verify on a test device first - this database doesn’t yet classify which packages are safe to change. --user 0 targets the current user; drop it (and use a privileged shell) to act device-wide.
/system, so Restore re-adds it (-k keeps app data)Seen on
Each record is a device profile (make + model + Android version). Each unique handset that syncs against a matching profile will increase the observations of a package, thereby increasing confidence that a package is expected to be on a device.
| OEM | Model | Android | Provenance | Observations | Last seen |
|---|---|---|---|---|---|
| HMD Global | Nokia 8.3 5G | Android 10 | OEM HMD Global | 1 1 user-facing | 25 Dec 2025 |
| HMD Global | Nokia G22 | Android 14 | - | 1 | 4 Dec 2025 |
Known labels
Locale-aware display names seen in the wild.
| Label | Locale | Seen |
|---|---|---|
| My Device | en-GB | 1 |
| My Device | en-gb | 1 |
| My Device | en-us-u-fw-sat | 1 |