System app database

Package

com.samsung.android.callassistant

Call Services

37device profiles
51observations
0user-facing hits
18 Sep 2026last seen

Guidance

Disable with caution verified 12 Sep 2026

A Samsung system component whose English label is "Call Services", with localised equivalents such as "Anrufdienste", "Servizi di chiamata" and "Services d'appel". It is signed by a Samsung OEM key that also signs the framework package, has no launcher entry, and is not user-facing in any observation on this site. Despite the neutral label, the package name and its declared permissions both point at Samsung's Call assist feature set rather than at basic telephony. The permissions this site records against it are unusually revealing for an undocumented package, bearing in mind that the site records the permissions a package requests rather than which package declares them. The list includes CALL_AUDIO_INTERCEPTION, CAPTURE_AUDIO_OUTPUT, RECORD_AUDIO, MODIFY_AUDIO_ROUTING, MODIFY_PHONE_STATE, READ_CALL_LOG and WRITE_CALL_LOG, along with four permissions in its own namespace named READ_CALL_RECORDING_PROVIDER, WRITE_CALL_RECORDING_PROVIDER, TEXT_CALL and VOIP_TRANSLATOR. It also includes com.samsung.android.permission.DETECT_SCAM_CALL, read and write access to a screen-call history provider, and a long list of binds into Samsung's on-device AI services covering speech recognition, translation, summarisation and text to speech. Samsung documents the matching user features without naming any package. Samsung's US support guidance on call recording says that "Participants on the call will receive an audio notification indicating that the call is being recorded", and notes that transcripts and summaries are unavailable on some Galaxy A series models. Samsung lists Live translate as working with third-party calling apps including WhatsApp, Signal, Telegram and Google Meet, on "the Tab S9 and later models (with One UI 6.1.1 or later)", excluding Wi-Fi only models. For Call screening Samsung says "Galaxy AI will vet the call and provide a live transcription". Reading this package as the component behind those features is our inference from its name and permissions, not a Samsung statement. Version note: this is a moving target and the feature set is tied to specific releases. Samsung's US support pages state that "Galaxy phones running Android 15 with One UI 7 or higher now offer an exciting new Call recording feature", and that "Call screening is only available on Galaxy phones running Android 16 with One UI 8.5 or higher", while also noting that "Certain regions and languages may not be supported". This site first recorded the package in June 2025 and sees it only at API 34 to 37 (Android 14 to 17), at versions 15.1.00.73 to 18.0.00.106. This site aggregates permissions across observations rather than per build, so which build of this package gained which capability cannot be established from it and could not be sourced elsewhere. For Android Enterprise, EMM and kiosk use this deserves a deliberate decision rather than a default. It is the package most likely to be performing call recording, transcription and translation on a managed handset, which engages recording consent law, data protection duties and any contractual restriction on processing call content, and Live translate reaches into third-party messaging apps as well as the dialler. It has no enrolment or policy role. Disabling it would be expected to remove the Call assist features rather than the ability to make calls, since the dialler and in-call user interface are separate packages, but Samsung does not document the dependency and we could not source whether the Samsung Phone app degrades without it. Where the organisation has decided these features must be off, check first whether Knox or your EMM offers a supported setting for call recording, and test disabling on one device before applying it widely.

Package intelligence

Observed signing, permission, version and size signals from contributing devices - descriptive of that sample, not a verdict. These come from the v2 Package Search sync, which not every device has contributed to yet, so for some packages this detail is partial or not present at all.

1
signing cert
consistent across devices
131
permissions
largest set observed
9.5 MB – 36.8 MB
APK size
34 – 37
target SDK
15.1.00.73 → 18.0.00.182
versions observed
18
device profiles
Declared permissions (131)

Largest permission set observed for this package. Text is Android's own published description where one exists; platform permissions Android does not document show their granted protection level (in grey) instead; vendor or unknown constants show the name only.

PermissionDescription
ACCESS_NETWORK_STATE Allows the app to view information about network connections such as which networks exist and are connected.
CALL_AUDIO_INTERCEPTION Signature or privileged system permission.
CAPTURE_AUDIO_OUTPUT Signature or privileged system permission. docs ↗
FOREGROUND_SERVICE Allows the app to make use of foreground services.
FOREGROUND_SERVICE_DATA_SYNC Allows the app to make use of foreground services with the type "dataSync"
FOREGROUND_SERVICE_MICROPHONE Allows the app to make use of foreground services with the type "microphone"
GET_PACKAGE_SIZE Allows the app to retrieve its code, data, and cache sizes
GET_TASKS Allows the app to retrieve information about currently and recently running tasks. This may allow the app to discover information about which applications are used on the device.
INTERACT_ACROSS_USERS_FULL Signature-level system permission, for platform-signed apps.
INTERNAL_SYSTEM_WINDOW Signature-level system permission, for platform-signed apps.
INTERNET Allows the app to create network sockets and use custom network protocols. The browser and other applications provide means to send data to the internet, so this permission is not required to send data to the internet.
MANAGE_ACTIVITY_TASKS Signature-level system permission, for platform-signed apps.
MANAGE_EXTERNAL_STORAGE Signature-level system permission, for platform-signed apps. docs ↗
MANAGE_USERS Signature or privileged system permission.
MODIFY_AUDIO_ROUTING Signature or privileged system permission.
MODIFY_AUDIO_SETTINGS Allows the app to modify global audio settings such as volume and which speaker is used for output.
MODIFY_PHONE_STATE Signature or privileged system permission.
OBSERVE_SENSOR_PRIVACY Internal platform permission, granted only by the system.
POST_NOTIFICATIONS Allows the app to show notifications
QUERY_ALL_PACKAGES Allows an app to see all installed packages.
READ_CALL_LOG This app can read your call history.
READ_CONTACTS Allows the app to read data about your contacts stored on your phone. Apps will also have access to the accounts on your phone that have created contacts. This may include accounts created by apps you have installed. This permission allows apps to save your contact data, and malicious apps may share contact data without your knowledge.
READ_EXTERNAL_STORAGE Allows the app to read the contents of your shared storage.
READ_FRAME_BUFFER Signature-level system permission, for platform-signed apps.
READ_PHONE_STATE Allows the app to access the phone features of the device. This permission allows the app to determine the phone number and device IDs, whether a call is active, and the remote number connected by a call.
READ_PRIVILEGED_PHONE_STATE Signature or privileged system permission. docs ↗
REAL_GET_TASKS Signature or privileged system permission.
RECEIVE_BOOT_COMPLETED Allows the app to have itself started as soon as the system has finished booting. This can make it take longer to start the phone and allow the app to slow down the overall phone by always running.
RECORD_AUDIO This app can record audio using the microphone while the app is in use.
REQUEST_IGNORE_BATTERY_OPTIMIZATIONS Allows an app to ask for permission to ignore battery optimizations for that app.
SET_ACTIVITY_WATCHER Signature-level system permission, for platform-signed apps.
SYSTEM_ALERT_WINDOW This app can appear on top of other apps or other parts of the screen. This may interfere with normal app usage and change the way that other apps appear.
VIBRATE Allows the app to control the vibrator.
WAKE_LOCK Allows the app to prevent the phone from going to sleep.
WRITE_CALL_LOG Allows the app to modify your phone's call log, including data about incoming and outgoing calls. Malicious apps may use this to erase or modify your call log.
WRITE_EXTERNAL_STORAGE Allows the app to write the contents of your shared storage.
WRITE_SECURE_SETTINGS Signature or privileged system permission.
WRITE_SETTINGS Allows the app to modify the system's settings data. Malicious apps may corrupt your system's configuration.
com.samsung.aimodelprovider.objectremovalmodels.AIProvider.READ -
com.samsung.android.aicore.permission.BIND_DOWNLOAD_SERVICE -
com.samsung.android.aicore.permission.BIND_ON_DEVICE_SERVICE -
com.samsung.android.aicore.permission.BIND_WALLPAPER_SERVICE -
com.samsung.android.aicore.permission.SUPPORTED_FEATURE_PROVIDER -
com.samsung.android.app.deepsky.permission.ACCESS_SERVICE -
com.samsung.android.app.interpreter.permission.READ_TRANSLATION_SETTINGS -
com.samsung.android.app.reminder.permission.action.REGISTER -
com.samsung.android.app.tips.permission.USE_INTENT_SERVICE -
com.samsung.android.bixby.agent.permission.READ_SETTINGS -
com.samsung.android.callassistant.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION -
com.samsung.android.callassistant.permission.READ_CALL_RECORDING_PROVIDER -
com.samsung.android.callassistant.permission.TEST_MODE -
com.samsung.android.callassistant.permission.TEXT_CALL -
com.samsung.android.callassistant.permission.UPDATE_RECORD_DATA -
com.samsung.android.callassistant.permission.VOIP_TRANSLATOR -
com.samsung.android.callassistant.permission.WRITE_CALL_RECORDING_PROVIDER -
com.samsung.android.incall.permission.READ_CALL_CONTENT_PROVIDER -
com.samsung.android.incall.permission.WRITE_CALL_CONTENT_PROVIDER -
com.samsung.android.incallui.permission.TEST_SETTING -
com.samsung.android.intellivoiceservice.ai.asr.permission.BIND_SPEECH_RECOGNITION_SERVICE -
com.samsung.android.intellivoiceservice.ai.asr.permission.SPEECH_RECOGNITION_SERVICE_CONFIG_PROVIDER -
com.samsung.android.intellivoiceservice.ai.asr.permission.SYSTEM_BIND_SPEECH_RECOGNITION_SERVICE -
com.samsung.android.intellivoiceservice.ai.asr.permission.SYSTEM_SPEECH_RECOGNITION_SERVICE_CONFIG_PROVIDER -
com.samsung.android.intellivoiceservice.ai.tts.permission.BIND_TEXT_TO_SPEECH -
com.samsung.android.intellivoiceservice.ai.tts.permission.BIND_TEXT_TO_SPEECH_FOR_EXTERNAL -
com.samsung.android.intellivoiceservice.aitranslator.permission.BIND_TRANSLATION -
com.samsung.android.intellivoiceservice.aitranslator.permission.BIND_TRANSLATION_FOR_EXTERNAL -
com.samsung.android.intellivoiceservice.common.permission.CONFIG_PROVIDER -
com.samsung.android.intellivoiceservice.common.permission.SYSTEM_CONFIG_PROVIDER -
com.samsung.android.intellivoiceservice.permission.BIND_CLASSIFICATION_SERVICE -
com.samsung.android.intellivoiceservice.permission.BIND_CONFIGURATION_SERVICE -
com.samsung.android.intellivoiceservice.permission.BIND_CORRECTION_SERVICE -
com.samsung.android.intellivoiceservice.permission.BIND_CORRECTION_SERVICE_FOR_EXTERNAL -
com.samsung.android.intellivoiceservice.permission.BIND_EMOJI_AUGMENTATION_SERVICE -
com.samsung.android.intellivoiceservice.permission.BIND_EXTRACTION_SERVICE -
com.samsung.android.intellivoiceservice.permission.BIND_FORMAT_CONVERSION_SERVICE -
com.samsung.android.intellivoiceservice.permission.BIND_GENERIC_SERVICE -
com.samsung.android.intellivoiceservice.permission.BIND_NOTES_ORGANIZATION_SERVICE -
com.samsung.android.intellivoiceservice.permission.BIND_SMART_CAPTURE_SERVICE -
com.samsung.android.intellivoiceservice.permission.BIND_SMART_COVER_SERVICE -
com.samsung.android.intellivoiceservice.permission.BIND_SMART_REPLY_SERVICE -
com.samsung.android.intellivoiceservice.permission.BIND_SMART_REPLY_SERVICE_FOR_EXTERNAL -
com.samsung.android.intellivoiceservice.permission.BIND_SUGGESTION_SERVICE -
com.samsung.android.intellivoiceservice.permission.BIND_SUGGESTION_SERVICE_FOR_EXTERNAL -
com.samsung.android.intellivoiceservice.permission.BIND_SUMMARIZATION_SERVICE -
com.samsung.android.intellivoiceservice.permission.BIND_SUMMARIZATION_SERVICE_FOR_EXTERNAL -
com.samsung.android.intellivoiceservice.permission.BIND_TONECONVERT_SERVICE -
com.samsung.android.intellivoiceservice.permission.BIND_TONECONVERT_SERVICE_FOR_EXTERNAL -
com.samsung.android.intellivoiceservice.permission.BIND_TRANSLATION_SERVICE -
com.samsung.android.intellivoiceservice.permission.BIND_USAGE_SERVICE -
com.samsung.android.intellivoiceservice.permission.BIND_WRITING_COMPOSER_SERVICE -
com.samsung.android.intellivoiceservice.permission.BIND_WRITING_COMPOSER_SERVICE_FOR_EXTERNAL -
com.samsung.android.intellivoiceservice.permission.SUPPORTED_FEATURE_PROVIDER -
com.samsung.android.permission.DETECT_SCAM_CALL -
com.samsung.android.permission.GENAI_RECLAIM -
com.samsung.android.permission.SEM_MEDIA_CONTENTS -
com.samsung.android.provider.screencallprovider.permission.READ_SCREEN_CALL_HISTORY -
com.samsung.android.provider.screencallprovider.permission.WRITE_SCREEN_CALL_HISTORY -
com.samsung.android.providers.media.FILES -
com.samsung.android.samsungaccount.permission.ACCOUNT_MANAGER -
com.samsung.android.scs.ai.asr.permission.BIND_SPEECH_RECOGNITION_SERVICE -
com.samsung.android.scs.ai.asr.permission.SPEECH_RECOGNITION_SERVICE_CONFIG_PROVIDER -
com.samsung.android.scs.ai.asr.permission.SYSTEM_BIND_SPEECH_RECOGNITION_SERVICE -
com.samsung.android.scs.ai.asr.permission.SYSTEM_SPEECH_RECOGNITION_SERVICE_CONFIG_PROVIDER -
com.samsung.android.scs.ai.image.permission.BIND_IMAGE_SERVICE -
com.samsung.android.scs.ai.image.permission.IMAGE_PROVIDER -
com.samsung.android.scs.ai.suggestion.permission.SUGGESTION_PROVIDER -
com.samsung.android.scs.ai.text.permission.TEXT_PROVIDER -
com.samsung.android.scs.permission.SUPPORTED_FEATURE_PROVIDER -
com.samsung.android.sdk.ocr.permission.PROVIDE_OCR_RESOURCE -
com.samsung.android.settings.permission.MANAGE_LANGUAGE_PACK -
com.samsung.android.smartsuggestions.search.permission.READ -
com.samsung.android.smartsuggestions.search.permission.WRITE -
com.samsung.android.spay.permission.READ_SPAY_SHARE -
com.samsung.android.ttsservice.frontend.permission.BIND_FRONTEND_SERVICE -
com.samsung.android.ttsservice.synthesis.permission.BIND_SYNTHESIS_SERVICE -
com.samsung.android.visual.cloudcore.permission.BIND_DOWNLOAD_SERVICE -
com.samsung.android.visual.cloudcore.permission.BIND_IMAGE_EDITOR_SERVICE -
com.samsung.android.visual.cloudcore.permission.BIND_PORTRAIT_SERVICE -
com.samsung.android.visual.cloudcore.permission.SUPPORTED_FEATURE_PROVIDER -
com.samsung.android.voicewakeup.permission.EXECUTE_SPOTTER_RECORD_SERVICE -
com.samsung.android.voicewakeup.permission.READ_SETTING_PROVIDER -
com.samsung.android.voicewakeup.permission.WRITE_SETTING_PROVIDER -
com.samsung.permission.CAPTURE -
com.samsung.sea.retailagent.permission.RETAILMODE -
com.sec.android.app.voicenote.data.VNAIProvider.READ_PERMISSION -
com.sec.android.app.voicenote.data.VNAIProvider.WRITE_PERMISSION -
com.sec.android.app.voicenote.settings.REQUEST_SUMMARY_SETTING_PERMISSION -
com.sec.android.phone.permission.READ_CALL_SETTINGS -
com.sec.android.phone.permission.WRITE_CALL_SETTINGS -
com.sec.spp.permission.TOKEN_693697a3f04163a6e53f66fa9dbf0cd3e8a9d6face40e7e2483ff106fd22d9afeac596df74ae93d22dfcf4ee978cc6e2782983287695126f18c7ae1c64903e85e71e9fc814ac7d83bf74445e733a98db281d631362ddcc2c1a8228c379d98cbf447c28c9d8405c5ef7e68927f3bd926e722b5a7de234da85d3141bc7b185a1fe -
com.wssnps.permission.COM_WSSNPS -

Manage on devices

ADB commands for this package (the inverse of each is included so you can undo). Run from an authorised shell or wire the equivalent into your DPC. Verify on a test device first - this database doesn’t yet classify which packages are safe to change. --user 0 targets the current user; drop it (and use a privileged shell) to act device-wide.

Disable for the current user
adb shell pm disable-user --user 0 com.samsung.android.callassistant
Remove for the current user - a per-user uninstall; the APK stays on /system, so Restore re-adds it (-k keeps app data)
adb shell pm uninstall -k --user 0 com.samsung.android.callassistant
Re-enable
adb shell pm enable com.samsung.android.callassistant
Restore (re-install for the current user)
adb shell pm install-existing com.samsung.android.callassistant

Seen on

Each record is a device profile (make + model + Android version). Each unique handset that syncs against a matching profile will increase the observations of a package, thereby increasing confidence that a package is expected to be on a device.

OEMModelAndroidProvenanceObservationsLast seen
Samsung SM-A057G Android 15 OEM Samsung 1 8 Aug 2026
Samsung SM-A135F Android 14 OEM Samsung 3 21 Jan 2026
Samsung SM-A137F Android 14 - 1 17 Jan 2026
Samsung SM-A266B Android 15 - 2 21 Aug 2025
Samsung SM-A266B Android 16 - 1 26 Jan 2026
Samsung SM-A346B Android 15 OEM Samsung 1 27 Jul 2026
Samsung SM-A536B Android 15 - 1 19 Jun 2025
Samsung SM-A536B Android 16 OEM Samsung 1 29 Jul 2026
Samsung SM-A556B Android 15 - 1 1 Jul 2025
Samsung SM-A566B Android 16 OEM Samsung 3 12 Sep 2026
Samsung SM-F721B Android 15 - 1 9 Jul 2025
Samsung SM-F766B Android 16 - 1 11 Nov 2025
Samsung SM-F971B Android 17 OEM Samsung 1 18 Sep 2026
Samsung SM-G766B Android 15 - 1 17 Oct 2025
Samsung SM-G766B Android 16 OEM Samsung 1 5 Sep 2026
Samsung SM-G991B Android 15 OEM Samsung 1 19 Apr 2026
Samsung SM-S721U Android 15 - 5 5 Aug 2025
Samsung SM-S731B Android 16 OEM Samsung 1 11 Aug 2026
Samsung SM-S906B Android 15 - 1 2 Jun 2025
Samsung SM-S908U Android 16 OEM Samsung 2 17 Sep 2026
Samsung SM-S921B Android 15 OEM Samsung 2 22 Jul 2025
Samsung SM-S921B Android 16 OEM Samsung 1 17 Sep 2026
Samsung SM-S921U Android 15 - 1 19 Jun 2025
Samsung SM-S926B Android 16 OEM Samsung 1 14 Apr 2026
Samsung SM-S928B Android 16 OEM Samsung 2 12 Jun 2026
Samsung SM-S928U1 Android 15 - 1 12 Sep 2025
Samsung SM-S931B Android 15 - 1 20 Sep 2025
Samsung SM-S931B Android 16 - 1 23 Nov 2025
Samsung SM-S936B Android 16 - 1 18 Dec 2025
Samsung SM-S937B Android 15 - 1 25 Aug 2025
Samsung SM-S938B Android 15 - 2 25 Aug 2025
Samsung SM-S942B Android 17 OEM Samsung 1 25 May 2026
Samsung SM-S948U Android 16 - 1 9 Sep 2026
Samsung SM-T636B Android 15 - 2 12 Oct 2025
Samsung SM-X716B Android 15 - 1 27 Jun 2025
Samsung SM-X910 Android 14 - 1 26 Jun 2025
Samsung SM-X910 Android 15 - 1 12 Sep 2025

Known labels

Locale-aware display names seen in the wild.

LabelLocaleSeen
Call Services en 20
Call Services en-gb 18
Call Services en-us 17
Servizi di chiamata it-IT 5
Oproepservices nl-nl 4
Call Services en-nl 3
Anrufdienste de-de 2
Call Services en-GB 2
Servizi di chiamata it-it 2
Call Services en-au 1
Services d'appel fr-fr 1
Služby při hovoru cs-CZ 1
Služby při hovoru cs-cz 1
Usługi połączeń pl-PL 1
Usługi połączeń pl-pl 1
Сервисы вызовов ru-ru 1