Package
com.tcl.usercare
Support Centre
7device profiles
14observations
3user-facing hits
8 Aug 2026last seen
Package intelligence
Observed signing, permission, version and size signals from contributing devices - descriptive of that sample, not a verdict. These come from the v2 Package Search sync, which not every device has contributed to yet, so for some packages this detail is partial or not present at all.
1
signing cert
consistent across devices
39
permissions
largest set observed
24.8 MB – 26.1 MB
APK size
35 – 36
target SDK
v9.2618.17.16022.G161.0…
versions observed
2
device profiles
- Signed by the device maker's own signing key (TCL), so it is an OEM preinstall, and that single certificate is consistent across all 2 device profiles. This attribution is tentative - the certificate has only been seen on TCL so far (2 packages, 2 observations).
- Its largest observed manifest declares 39 permissions: 12 runtime (user-granted), 6 signature or system-level, 13 install-time and 8 vendor or uncatalogued.
Declared permissions (39)
Largest permission set observed for this package. Text is Android's own published description where one exists; platform permissions Android does not document show their granted protection level (in grey) instead; vendor or unknown constants show the name only.
| Permission | Description |
|---|---|
ACCESS_COARSE_LOCATION |
This app can get your approximate location from location services while the app is in use. Location services for your device must be turned on for the app to get location. |
ACCESS_FINE_LOCATION |
This app can get your precise location from location services while the app is in use. Location services for your device must be turned on for the app to get location. This may increase battery usage. |
ACCESS_NETWORK_STATE |
Allows the app to view information about network connections such as which networks exist and are connected. |
ACCESS_WIFI_STATE |
Allows the app to view information about Wi-Fi networking, such as whether Wi-Fi is enabled and name of connected Wi-Fi devices. |
BLUETOOTH_CONNECT |
Allows the app to connect to paired Bluetooth devices |
BLUETOOTH_SCAN |
Allows the app to discover and pair nearby Bluetooth devices |
CAMERA |
This app can take pictures and record videos using the camera while the app is in use. |
CHANGE_NETWORK_STATE |
Allows the app to change the state of network connectivity. |
FOREGROUND_SERVICE |
Allows the app to make use of foreground services. |
GET_TASKS |
Allows the app to retrieve information about currently and recently running tasks. This may allow the app to discover information about which applications are used on the device. |
INTERNET |
Allows the app to create network sockets and use custom network protocols. The browser and other applications provide means to send data to the internet, so this permission is not required to send data to the internet. |
MANAGE_EXTERNAL_STORAGE |
Signature-level system permission, for platform-signed apps. docs ↗ |
MODIFY_AUDIO_SETTINGS |
Allows the app to modify global audio settings such as volume and which speaker is used for output. |
MOUNT_UNMOUNT_FILESYSTEMS |
Signature or privileged system permission. |
POST_NOTIFICATIONS |
Allows the app to show notifications |
QUERY_ALL_PACKAGES |
Allows an app to see all installed packages. |
READ_EXTERNAL_STORAGE |
Allows the app to read the contents of your shared storage. |
READ_MEDIA_IMAGES |
Allows the app to read image files from your shared storage. |
READ_MEDIA_VISUAL_USER_SELECTED |
Allows the app to read image and video files that you select from your shared storage. |
READ_PHONE_STATE |
Allows the app to access the phone features of the device. This permission allows the app to determine the phone number and device IDs, whether a call is active, and the remote number connected by a call. |
RECEIVE_BOOT_COMPLETED |
Allows the app to have itself started as soon as the system has finished booting. This can make it take longer to start the phone and allow the app to slow down the overall phone by always running. |
RECORD_AUDIO |
This app can record audio using the microphone while the app is in use. |
STOP_APP_SWITCHES |
Signature or privileged system permission. |
SYSTEM_ALERT_WINDOW |
This app can appear on top of other apps or other parts of the screen. This may interfere with normal app usage and change the way that other apps appear. |
USE_BIOMETRIC |
Allows the app to use biometric hardware for authentication |
USE_FINGERPRINT |
Allows the app to use fingerprint hardware for authentication |
VIBRATE |
Allows the app to control the vibrator. |
WAKE_LOCK |
Allows the app to prevent the phone from going to sleep. |
WRITE_EXTERNAL_STORAGE |
Allows the app to write the contents of your shared storage. |
WRITE_MEDIA_STORAGE |
Signature or privileged system permission. |
WRITE_SETTINGS |
Allows the app to modify the system's settings data. Malicious apps may corrupt your system's configuration. |
com.google.android.c2dm.permission.RECEIVE |
- |
com.google.android.c2dm.permission.SEND |
- |
com.google.android.providers.gsf.permission.READ_GSERVICES |
- |
com.tcl.bi.param |
- |
com.tcl.bi.permission.access |
- |
com.tcl.ttvs.deviceauthen.permission.READ_DNUM |
- |
com.tcl.ttvs.push.access |
- |
com.tcl.usercare.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION |
- |
Manage on devices
ADB commands for this package (the inverse of each is included so you can undo). Run from an authorised shell or wire the equivalent into your DPC. Verify on a test device first - this database doesn’t yet classify which packages are safe to change. --user 0 targets the current user; drop it (and use a privileged shell) to act device-wide.
Disable for the current user
adb shell pm disable-user --user 0 com.tcl.usercare
Remove for the current user - a per-user uninstall; the APK stays on
/system, so Restore re-adds it (-k keeps app data)adb shell pm uninstall -k --user 0 com.tcl.usercare
Re-enable
adb shell pm enable com.tcl.usercare
Restore (re-install for the current user)
adb shell pm install-existing com.tcl.usercare
Seen on
Each record is a device profile (make + model + Android version). Each unique handset that syncs against a matching profile will increase the observations of a package, thereby increasing confidence that a package is expected to be on a device.
| OEM | Model | Android | Provenance | Observations | Last seen |
|---|---|---|---|---|---|
| TCL | 6025D_EEA | Android 11 | - | 1 | 17 Sep 2025 |
| TCL | 6165H | Android 13 | - | 1 | 16 Sep 2025 |
| TCL | 9466X | Android 13 | - | 1 1 user-facing | 13 Jan 2026 |
| TCL | 9491G | Android 14 | - | 1 1 user-facing | 26 Aug 2025 |
| TCL | T517F | Android 16 | OEM TCL | 1 1 user-facing | 8 Aug 2026 |
| TCL | T610K | Android 14 | - | 1 | 24 Oct 2025 |
| TCL | T951K | Android 15 | - | 8 | 8 Jan 2026 |
Known labels
Locale-aware display names seen in the wild.
| Label | Locale | Seen |
|---|---|---|
| Support Centre | en-gb | 10 |
| Centro de ayuda | es-es | 3 |
| Centrum podpory | cs-cz | 1 |
| Support Centre | en | 1 |
| Support Centre | en-GB | 1 |